Backup Recovery Knowledge Library

We've compiled practical resources from years of handling real system failures across Thailand's business sector. These guides walk you through actual recovery scenarios we've encountered—not theoretical possibilities, but situations that caught our clients off guard.

Updated March 2025

Core Recovery Guides

These documents started as internal training materials. After walking countless businesses through recovery processes, we realized the same questions kept coming up. So we turned those conversations into straightforward guides.

The 3-2-1 Strategy Explained

Three copies of your data, two different media types, one offsite. Sounds simple until you actually implement it. We break down what works for businesses with limited IT resources.

18-page PDF • Last revised Feb 2025

Recovery Time Planning

How long can your business actually survive without its systems? This worksheet helps you figure out realistic RTO targets based on your operations, not industry averages.

Interactive checklist • 12 pages

Ransomware Response Protocol

Written after helping a manufacturing client through an attack in January 2024. Covers the first 24 hours—what to isolate, who to contact, and how to assess if your backups are clean.

Emergency guide • 9 pages

Monthly Verification Steps

Backing up is one thing. Knowing those backups actually work is another. This monthly routine takes about 30 minutes and catches problems before you need to restore.

Quick reference • 6 pages

Retention Policy Builder

Balance storage costs against recovery needs. Includes templates we use for clients in finance, healthcare, and retail—industries with specific compliance requirements in Thailand.

Template pack • 14 pages

Vendor Assessment Framework

Questions to ask before signing with any backup provider. Based on contracts we've reviewed and the gaps we've found when businesses actually needed support.

Comparison tool • 10 pages
Technical team reviewing disaster recovery documentation and testing backup systems in server environment
Featured Resource

Complete Disaster Recovery Playbook

We put together this 45-page guide after a flood hit one of our client's facilities in Samut Prakan last year. It combines technical recovery procedures with the practical realities of coordinating during a crisis.

  • Step-by-step recovery sequences for common failure types
  • Communication templates for staff and stakeholders
  • Decision trees for prioritizing system restoration
  • Documentation checklists for insurance claims
  • Real timelines from actual recovery incidents
Request Full Playbook
1

Foundation Stage

Building basic protection

Most businesses start here—figuring out what actually needs backing up and establishing a consistent schedule. It's less exciting than advanced recovery strategies, but we've seen more problems from skipping this foundation than from sophisticated attacks.

The manufacturing company I mentioned earlier? They had enterprise-grade backup software. But nobody had documented which servers ran critical applications. When ransomware hit, they wasted six hours just figuring out restoration priorities.

Key Focus Areas

System inventory Backup scheduling Basic testing procedures Staff responsibilities
2

Validation Phase

Proving your backups work

This is where theory meets reality. You've got backups running—great. But can you actually restore from them? And not just the files themselves, but complete systems with all their dependencies and configurations intact?

We recommend quarterly restore tests at minimum. Pick a non-critical system and try bringing it back from backup. Time how long it takes. Document what didn't work smoothly. Update your procedures based on what you learn.

Testing Priorities

Full system restores File-level recovery Database restoration Application dependencies
3

Advanced Protection

Reducing recovery time

Once your basic backup systems are solid, you can work on speed. This means things like having warm standby systems, maintaining updated recovery documentation, and training multiple staff members on restoration procedures.

A retail client recently cut their potential downtime from two days to four hours. Not through better backup software—they kept the same system. They just invested time in preparation: documented procedures, tested quarterly, and made sure three different people knew the recovery process.

Optimization Strategies

Automated monitoring Redundant systems Cross-training staff Regular plan updates